Return policy:
1.All items are thoroughly inspected prior to being sent out, there will be no refunds/exchanges on items that have been worn or damaged by the buyer .If the item is defective, please notify us within 3 days of delivery.
2. All items must be sent back undamaged in their original product packaging in the same condition that they were received in order to qualify for a refund or exchange of goods.
3. Should you need to return an item, shipping charges are non-refundable. Refunds will be issued less our shipping cost. The buyer is responsible for return/exchange shipping costs.
Shipping:
1.Free shipping: China Post Air Mail (≤ 2 kg). If you want other method, please contact us. But there is extra delivery fee need to pay when you place the order.
2.More than $200 per order will be delivered by EMS for some countries, 3-7 days arrival, free shipping.
3.Item will be shipped within 7 working days after full cleared payment is received.
4.We DO NOT ship on Saturday or Sunday.
5.The Tracking Number will be provided after your order has been shipped.
6.Sometimes the package maybe stay at customs for long time,Please understand international shipping
Customs fees:
In most time, the buyer need not pay any customs if buy a small quality. We will declare it as a sample or gift and mark a low value to avoid the tax. But sometimes in some countries, the customs officer may be strict. we don't accountable any customs fee, Please check it out the customs policy at your own place, such as Italy and Holland.If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation.
Feedback:
Your satisfaction is what we strive for!
We will do our very best to achieve that goal!!
1.Your Positive comments are key to our business success. We kindly ask that you please take a minute to leave us positive feedback with an overall Detailed Selling Rating (DSR) of 5.
2.We thank you in advance for your time and sincerely hope you are satisfied with your purchase and our service.
3.Should you not be satisfied with your transaction: Please contact us immediately before leaving a Neutral or Negative feedback as we will do our very best to solve the problem to your satisfaction.